I asked my clients "What you like (or don’t like)! about doing business with me?"...

I like doing business with you because you always deliver. I like your style of writing and presentation and of course I like your artistic design. You interpret exactly what I imagine in my head so well. The other thing I appreciate is that you always give me a timescale of when you can get the work done.

Easy to get hold of you... Fast response time... High quality of work... Attention to detail

Easy & fun & honest to do business with... You generally understand not only the product, packaging and print type but also me and my communication style and what that actually means in reality!... Good at coming up with solutions to problems... Cost effective - generally I add a mark up on your prices so this is critical otherwise we become uncompetitive in what we offer.... Quick turnaround - many of my clients expect fast turnaround, so this is great.

Responsiveness (which is very good by the way)... talent... willingness to work out what we mean even if we are not very clear in the brief... working with a small company means a personal connection which gives knowledge and history and so saves time and insures that you already know what type of things we tend to go for... cost

Cost is always an issue - it’s easy to be dazzled into paying more than you need. So make sure you get things scoped out in advance and agree with your supplier. It is important to have someone who can work the way your company does. If you know you are not that structured then your supplier needs to know that and be able to work with you. You need to establish lines of communication with your supplier so that it’s clear who can ask for what and who can authorize things. I enjoy working with you as you meet all these criteria for us, you have been available out of hours when we have been in the USA and produced outstanding work to time & budget. You are great to get on with, personable, friendly and professional (you know your job very well) which is key.

We like dealing with you because you are able to interpret our ideas and turn them into reality without hugely detailed discussions. We can brief you with a vague notion of the style of image we want to present to the world. Giving you clues like sharp, modern, clean simple and you come back with one or two designs very much along the lines that we are looking for. It is pointless coming back to us with 15 ideas just to make you look clever. We only need one solution to a design problem, the right one! You have the knack of coming up with the ideas that we wish we had thought of!

Flexibility and willingness to change designs for the client so both you and the client are extremely happy with the result.
We like the fact that if we ask you to do a project for us, we know that it will get done with complete professionalism, in quick time and for a very competitive rate. Additionally, your biggest strength is the fact that you do not hesitate to offer suggestions to improve artwork or print items, and hence deliver the best possible outcome!
The personal attention; the interest you show in trying to get knowledgeable about the business and not treat it in a generic way whilst and the same time pulling in ideas from other campaigns; Quick turn-around; honesty about what you can and cannot do; shooting out ideas if I am short on them.
The most fundamental thing for me is how proactive you are and how easy to contact you are (you may be surprised to realise that not everyone is!). In setting up our business I found you approachable, professional and most importantly you provided a first class service and pointed out areas that you felt could be improved and we were happy to trust your experience in this field.

I'd love to hear your feedback on any projects we've worked on together - please get in touch!

 

  • "I like that Eau Rouge understands my business, and what I am trying to achieve. You know the look and feel I am trying to achieve and that means when I get the designs, they are always very close to what I had in mind. I like your flexibility, being able to work in ways that allows me to tailor things myself easily, which helps both financially and in terms of targeted marketing and keeping my messages current. I like that you ensure that everything is working right and that you are happy to work with other professionals that I like to work with. In short, it means I have a 'team' now that I feel totally comfortable with. And that is a weight off my mind."

  • "Cost is always an issue - it's easy to dazzled into paying more than you need. So make sure you get things scoped out in advance and agree with your supplier. It's important to have someone who can work the way your company does.  If you know you are not that structured then your supplier needs to know that and be able to work with you. You need to establish lines of communication with your supplier so that it's clear who can ask for what and who can authorize things. I enjoy working with you as you meet all these criteria for us, been available out of hours when we have been in the USA and produced outstanding work to time & budget. You are great to get on with, personable, friendly and professional (you know your job very well) which is key. "

     

  • "We like the fact that if we ask you to do a project for us, we know that it will get done with complete professionalism, in quick time and for a very competitive rate. Additionally, your biggest strength is the fact that you do not hesitate to offer suggestions to improve artwork or print items, and hence deliver the best possible outcome!"

  • "The most fundamental thing for me is how proactive you are and how easy to contact you are (you may be surprised to realise that not everyone is!). In setting up our business I found you approachable, professional and most importantly you provided a first class service and pointed out areas that you felt could be improved and we were happy to trust your experience in this field."

  • "I like doing business with you because you always deliver. I like your style of writing and presentation and of course I like your artistic design. You interpret exactly what I imagine in my head so well. The other thing I appreciate is that you always give me a timescale of when you can get the work done."

  • "Easy & fun & honest to do business with... You generally understand not only the product, packaging and print type but also me and my communication style and what that actually means in reality!... Good at coming up with solutions to problems... Cost effective - generally I add a mark up on your prices so this is critical otherwise we become uncompetitive in what we offer.... Quick turnaround - many of my clients expect fast turnaround, so this is great."

  • "Responsiveness (which is very good by the way)... talent... willingness to work out what we mean even if we are not very clear in the brief... working with a small company means a personal connection which gives knowledge and history and so saves time and insures that you already know what type of things we tend to go for... cost"

  • "Since working with Eau Rouge our corporate branding and communication strategy has taken a huge leap forward. Eau Rouge made it an absolute priority to fully understand the core values and essence of our business before creatively and expertly converting those values into a consistent brand identity and communication strategy across the business. We consider Eau Rouge as a key partner working together on all our branding and communications. We have been absolutely delighted with the results."

  • "Jade has the ability to come up with stunning creative designs quickly and then turn these into reality. The identity she came up with hit the mark perfectly. She gave thought to the message and image I wanted to convey, and she had the ideal balance between giving expert advice, yet still listening to my preferences. I now have a website and stationery which I am proud to have representing my work."

  • "Jade has been an invaluable contributor to the success of my two beauty salons. Her designs are beautiful and my new website is fantastic. Jade offers superior work but it is her puntual reliability and her professional yet personable approach to my business needs that make me feel confident. Jade also prices her work very competitively."

  • "I was tasked with producing a leaflet for one of our projects and Jade was recommended by a colleague. I found Jade's creativity and expertise very helpful. Her response times were impressive, meeting the tight deadlines to produce a professional and effective 3-fold leaflet. Good value for money too!!"

  • "Jade is a highly efficient designer who has dealt with our web needs for about 6 years now. Having undertaken various assignments for us she is always willing to listen and chip in with her knowledge base of her own ideas as well as what she has seen done for other clients. Her professional yet personable attitude is second to none and i recommend her to others."

  • "Jade worked well with the brief to very tight deadline really pleased with the result."

  • "Since meeting Jade she continues to excel my expectations and reminds me why I shouldn't have a go at design work myself! She comes up with ideas I would never have thought of, always on time, to budget and most importantly the design work has the desired effect in promoting my business, or meeting my clients' needs. I will continue to ask Jade to help with any design projects in the future. She has become a reliable and consistent member of my business team now."

  • "The service that I received from Jade was astounding. I have always been used to having an in-house design team, so I was not convinced that this would ever work. Jade has bags of creative skill that is backed up with a clear understanding of our requirements and aspirations. We have, as a result, created a logo that before long will be a household name in Scotland."

  • "Jade's design work is brilliant, from my initial discussion with her she understood the essence of my brand straight away and produced beautiful stationery for me including compliment slip designs. Since then I have utilised her to produce magazine adverts and detailed wedding client PDFs and each time she has presented my business and photography service in exactly the right way. She is easy to work with and I'd recommend her highly."

  • "We like dealing with you because you are able to interpret our ideas and turn them into reality without hugely detailed discussions. We can brief you with a vague notion of the style of image we want to present to the world. Giving you clues like sharp, modern, clean simple and you come back with one or two designs very much along the lines that we are looking for. It is pointless coming back to us with 15 ideas just to make you look clever. We only need one solution to a design problem, the right one! You have the knack of coming up with the ideas that we wish we had thought of!"

  •  

  • David Power

  • Sarah Hodgkins

  • Brian DaBinnet

  • Carrie Harlington

  • Paula Corkett

  • Liz Hood

  • Ali Vincent

  • Nick Kirkham

  • Jerome Harlington

  • Vicki Macklin

  • Clare Barker

  • Gennie Mockford

  • Benedict O'Halloran

  • Binal Sawjani

  • Clare Beach

  • John Bullough

  • Becky Male